We’re here to help. Reach out anytime.
For questions, feedback, or issues, email us at hello@softsaid.app
We typically respond within 24 hours.
Subscriptions are managed through your Apple ID. Go to Settings on your iPhone or iPad, tap your name at the top, then tap Subscriptions and select softsaid to cancel or change your plan. You can also tap “Manage in App Store” from softsaid’s Settings screen to jump directly there.
Settings → “Delete account”, at the bottom. It permanently removes your profile, journal and recordings. It doesn’t stop an App Store subscription: cancel that first in iPhone Settings → your name → Subscriptions.
softsaid uses your mood check-ins, journal entries, selected values, and interaction history to write each day’s affirmations for you. Tap “Why this?” on any affirmation to see what it drew on.
Yes. Your data is encrypted in transit, stored with row-level security, and never sold or shared with advertisers. Read our full Privacy Policy.
On the login screen, tap “Forgot password?” and enter your email. We’ll email you a 6-digit code to set a new one.
In the iPhone app: Settings → Get Premium → “Restore purchases”. It brings back a subscription bought with your Apple ID.
Found a bug? Please email hello@softsaid.app with a description of what happened, what you expected, and your device/OS version.